Effective Date: 01/01/ 2026
Contact Email: studykosh@gmail.com
StudyKosh (“StudyKosh”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and protect information when you access our website/app, register, enrol in courses, attend sessions, use our learning tools, or contact our team (“Services”).
This Privacy Policy is intended to be read with our Terms & Conditions and Refund Policy.
StudyKosh is an education and training platform offering online/live courses, training programs, workshops, and related learning services.
For the purposes of applicable Indian data protection law, StudyKosh acts as the entity determining how and why your data is processed.
We may collect the following categories of information:
Name, phone number, email address
Address (only if required for certificates/material dispatch/invoicing)
Education details (class/grade/stream/college), course interests
Payment-related details (transaction reference IDs; we do not store full card/bank credentials)
Queries, messages, feedback, call recordings (if applicable and where permitted)
Documents you submit (e.g., assignments, forms, proofs for certificates, ID proof where needed for verification)
Device information (device type, OS version)
Log data (IP address, date/time, pages visited, session duration)
Cookies and similar tracking (for website performance, login continuity, basic analytics, and security)
Payment gateways (confirmation of payment, transaction IDs, status)
Learning platforms (login events, course progress, attendance, assignment submission timestamps)
We use personal data for legitimate educational operations including:
Account creation & access (registration, login, identity verification)
Course delivery (batch allocation, class links, LMS access, learning resources)
Communication (schedule updates, reminders, support, course instructions, certificates)
Payments & invoicing (payment confirmation, refunds where applicable, accounting compliance)
Academic quality (progress tracking, assessment, performance feedback)
Support & dispute handling (complaints, refunds, chargeback investigations, misuse prevention)
Security & fraud prevention (platform safety, suspicious activity detection)
Marketing / updates (new courses, add-on trainings, workshops, offers) subject to opt-out rights in Section 9
We process personal data on one or more of the following grounds:
Your consent (e.g., enrolling, submitting forms, opting into marketing where applicable)
Performance of a contract (to deliver the course/service you purchased)
Compliance with law (tax, accounting, consumer grievance handling)
Legitimate uses aligned with providing and securing educational services (as permitted under applicable law)
We do not sell your personal data. We may share limited data only with:
Payment processors/gateways to complete transactions
Learning/communication service providers (LMS, webinar platforms, email/SMS/WhatsApp providers) for course delivery and support
Trainers/academic teams only to the extent required to deliver and manage your learning
Legal/regulatory authorities if required under applicable law, court order, or lawful request
Professional advisers (auditors/lawyers) for compliance/dispute resolution when needed
We share only what is necessary and expect service providers to safeguard data.
We use reasonable technical and organisational safeguards to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain personal data only as long as necessary for:
course delivery and certification
compliance and accounting requirements
resolving disputes and enforcing agreements
platform security and fraud prevention
When data is no longer required, we will delete or anonymise it within reasonable timelines, subject to legal obligations.
If the learner is a child/minor, registration or enrolment should be done by a parent/guardian or with parent/guardian consent as applicable.
StudyKosh may request guardian confirmation where required for certain services.
We may use your email/phone to share latest add-on courses, trainings, webinars, workshops, and updates by StudyKosh.
You can opt out of promotional messages at any time by:
replying STOP (where applicable), or
emailing us at studykosh@gmail.com with subject: “Opt-out of Promotions”
Important: even if you opt out of promotions, we may still send essential service communications (class updates, payment confirmations, certificates, important notices).
Subject to applicable law, you may:
request access to your personal data
request correction/updates
withdraw consent (where processing is based on consent)
request deletion of data that is not legally required to be retained
complain to us through the grievance mechanism below
To make a request, email: studykosh@gmail.com
Subject line: “Privacy Request – [Your Name] – [Phone/Email]”
We may verify identity before processing requests.
Our website may use cookies to:
keep you logged in
remember preferences
improve basic performance and security
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
If any of our service providers store or process data outside India (for example, cloud, email, webinar tools), your data may be processed on servers located outside India. We will take reasonable steps to ensure appropriate safeguards with such providers.
Our Services may include links to third-party platforms (payment gateway pages, webinar tools, external resources). We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of our Services after changes means you accept the updated policy.
For privacy-related questions, complaints, or requests, contact:
StudyKosh – Privacy Team
Email: studykosh@gmail.com
Grievance Officer (Recommended to publish):
Name: Mr. Gourav
Email : studykosh@gmail.com
Working hours: 10 am to 8 pm